PRIVACY POLICY
Green Remedies Solutions International Ltd
Effective Date: 1, JANUARY, 2025
Green Remedies Solutions International Ltd (“we,” “us,” or “our”) is committed to protecting the privacy and personal information of our customers and website visitors. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with us online.
By using our website or submitting your information through our order forms, you agree to the practices described in this Privacy Policy.
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1. INFORMATION WE COLLECT
When you place an order using our Pay on Delivery option or interact with our website, we may collect the following personal information:
1.1 Information You Provide Directly
•Full name
•Phone number
•Delivery address
•Email address (if provided)
•Product order details
•Any additional information you voluntarily submit in the order form
1.2 Automatically Collected Information
We may collect certain non-personal data automatically, such as:
•IP address
•Browser type
•Device information
•Pages visited and time spent on the website
This information is used for website security, analytics, and performance improvement.
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2. HOW WE USE YOUR INFORMATION
We collect and use your information strictly for legitimate business purposes, including to:
•Process and confirm your orders
•Arrange delivery of Pay on Delivery products
•Contact you regarding your order or delivery
•Improve our products, services, and customer experience
•Respond to inquiries or customer service requests
•Send order-related messages via phone, SMS, WhatsApp, or email
•Conduct internal record keeping and analytics
We do not sell or rent your personal data to third parties.
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3. PAY ON DELIVERY ORDERS
For Pay on Delivery orders:
•You agree that the information you provide is accurate and complete
•Your phone number may be used to confirm availability and delivery readiness
•Failure to accept delivery without valid reason may result in future order restrictions
We reserve the right to share necessary delivery details with logistics partners strictly for fulfillment purposes.
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4. SHARING OF INFORMATION
We may share your information only with trusted third parties where necessary, including:
•Delivery and logistics companies
•Customer support service providers
•Website hosting and analytics providers
These third parties are required to handle your data responsibly and use it only for the intended purpose.
We may also disclose information if required by law or to protect our legal rights.
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5. MARKETING & COMMUNICATIONS
By submitting your details through our website or order forms, you consent to being contacted regarding:
•Order confirmations and delivery updates
•Product information and promotional offers (where applicable)
You may opt out of promotional communications at any time by contacting us or following unsubscribe instructions where provided.
Transactional messages related to orders cannot be opted out of.
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6. DATA SECURITY
We take reasonable and appropriate measures to protect your personal information from:
•Unauthorized access
•Misuse
•Loss
•Disclosure or alteration
However, no method of transmission over the internet is 100% secure. By using our website, you acknowledge and accept this risk.
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7. DATA RETENTION
We retain customer information only for as long as necessary to:
•Fulfill orders
•Maintain business records
•Comply with legal and regulatory obligations
•Resolve disputes
When no longer required, data is securely deleted or anonymized.
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8. YOUR RIGHTS
Depending on applicable laws, you may have the right to:
•Request access to your personal data
•Request correction of inaccurate information
•Request deletion of your data (subject to legal and business requirements)
•Withdraw consent for marketing communications
Requests can be made using the contact details below.
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9. THIRD-PARTY LINKS
Our website may contain links to third-party websites or platforms (including social media). We are not responsible for the privacy practices or content of those external sites.
We encourage you to review their privacy policies separately.
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10. CHILDREN’S PRIVACY
Our products and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
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11. CHANGES TO THIS PRIVACY POLICY
We reserve the right to update or modify this Privacy Policy at any time. Updates will be posted on this page, and continued use of our website constitutes acceptance of the revised policy.
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12. CONTACT INFORMATION
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact:
Green Remedies Solutions International Ltd
Email: GreenremediesIntl@gmail.com
Address: 132, Ikorodu/Shagamu road, Ikorodu, Lagos